Fish Crazy
Your one stop fish keeping site

All Hail Hozelock - Outstanding Customer Service

Latest post 7-6-2008 12:28 by seanmckinney. 3 replies.
  • 7-3-2008 16:33

    All Hail Hozelock - Outstanding Customer Service

    Just to say a few words of praise for Hozelock and their customer service team. As some of you may know, my UV has been giving me problems for some time and having returned the ballast for a replacement, they have replaced the whole filter. This was done with extreme efficiency and I have never been happier with the way I have been treated, as we should when we pay for something, AS A CUSTOMER!

     

    Kudos to Hozelock!

     

    Craig Lockley's Facebook profile
    Tropiquarium 68, 73litre. 1 External filter
    2 Clown Loaches, 1 adult Tiger Barb, 1 White Sailfin Molly, 1 Chinese Algae Eater, 6 young white mollies,  2 Guppies, 6 Red Platys

    Tank 2
    4 Platinum Tetras, 9 Peppered Corys, 2 Glowlight Tetras, 6 Black Phantom Tetras, 5 Amano Shrimps

    Pond 1 Goldfish, 1 Yellow Comets, 4 random pond fish, 8 Shubunkins, 5 Baby Shubunkins!

  • 7-4-2008 16:46 In reply to

    Re: All Hail Hozelock - Outstanding Customer Service

     nice to hear good things craig Yes  glad things are looking upCool




    it's my union flag and i want it back


    bigeddd, a legend in my own lunch box..

    garden photo blog
    http://img405.imageshack.us/img_viewer_framed.php?g=1starum3ve.jpg

  • 7-4-2008 18:21 In reply to

    Re: All Hail Hozelock - Outstanding Customer Service

     That's good news Craig.

    There are still some helpful customer service people left in the world. It's always worth pushing things for an answer and a postive conclusionSmile

  • 7-6-2008 12:28 In reply to

    Re: All Hail Hozelock - Outstanding Customer Service

     In response to emailed proof of purchase date etc they sent me a replacment pump by the next post. Can't ask for better than that.

Page 1 of 1 (4 items) | RSS
   Quick Reply:   (Click to Show ...)
Copyright © 2007 Fish Crazy. All Rights Reserved.
Powered by Community Server (Commercial Edition), by Telligent Systems